Friendly and fast. Nice place to hangout also.
I would say this is an "about average" Starbucks. Which is overall pretty good, you know? They do tend to be overly busy every time I've been, which has been across different times of day. I've always had efficient service when it came to my offer, though. They were also very understanding when my toddler spilled a water and helped us clean up.
I don't normally share reviews unless the problematic or exceptional service is consistent. I also only provide feedback in hopes it gives places a chance to improve (or continue) its practices in a way that will benefit the business.
When they first opened the location, I tried to give them grace for new staff, systems, and set up. But that grace has expired. I avoid this location at all cost, usually preferring to go to eden prairie.
This Starbucks location has been consistently, and exceptionally slow with orders ever since I moved to Chanhassen. Additionally, they get orders wrong more than they bet them right.
Great store! Super friendly staff. I've had to wait a few times, but I've noticed it's not because of understaffing or slow workers, it's because there's a mosh pit of people waiting for their drinks. Especially mobile orders. the baristas are working hard, there's just so many people ordering drinks. But it's still my favorite store. The baristas know me by name!
I would encourage management to inspire a "get with it" attitude with the staff that continues to seem fazed, confused about what they're doing, or disinterested in working. There aren't business professionals that would love to grab a coffe on the go, but will refuse to do so when the cost on their time exceeds the benefit of the drink. Over the weekend, my wife and I decided to give it anther try, but my expectations were not only met, but exceeded as I waited over 8 minutes for pumpkin spice latte, and longer (at least 12 minutes) for a sandwich.
Got the wrong drink. It was overpriced and too sweet
I would love to see this location snap out of it and provide the same attention to their customers as other locations seem to do so well.
Starbucks is a US Cafe based in Chanhassen, Minnesota. Starbucks is located at 190 Lake Dr E, Chanhassen, MN 55317, USA.
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