There are three employees at this location that are really very good. One guy who you don't see out front that often is not very knowledgeable about the products that are available and usually has to ask a coworker for help. They have this ancient faded sign that tells where the line starts (there's always s line) can't you come up with a more prominent sign so people actually notice it?
Even the best employees can't make up for the fact that this is the U.S. postal service with its overly cumbersome rules and regulations, endless questions and archaic processes. Doomed to eternal slowness!!
They do their job OK and are perfectly able to ship a package for you. The issue arises if you have a question or there is a problem. They are pretty unhelpful and a bit rude. I'd say they are on par with the DMV on a rainy Monday as far as customer service. There are other options in the area and I would suggest those. Unless you accidentally trip and stumble into their office with a package that happens to have USPS postage; avoid.
Robert, who works here, gave me a positive experience. Dry courteous, helpful, great attitude. Completely different than other post offices where I am the inconvenience to the employee. Thank you Robert
I went here once. The parking lot is amazingly small, maybe enough for 10 cars and for a place the size of Chanhassen, that's just not enough. The line was massive and out the door, luckily I only was dropping something off. The parking lot has so many blind spots that I was nearly hit twice just trying to leave. If you need to use a post office, go to Eden Prairie or Chaska.
Robert is the man. He is always super friendly and efficient when I am there. Best postal worker I've ever come across. I always hope that when it's my turn in line, I'll end up at his counter!
United States Postal Service is a US Post Office based in Chanhassen, Minnesota. United States Postal Service is located at 7730 Laredo Dr, Chanhassen, MN 55317, USA.
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